Contact Us

We appreciate you visiting Lolly Spins. Your feedback and inquiries are important to us. Please use the information below to contact the appropriate department at Lolly Spins.

Before reaching out, please carefully read the sections that follow. This will help ensure your message is directed correctly and that we can provide the most helpful response. As an independent review and affiliate website, our capabilities differ significantly from those of an online casino or sportsbook operator.

Lolly Spins is an independent website dedicated to reviewing and providing information about online gambling brands, including casinos and sportsbooks. We are NOT an online casino operator. We do NOT host any gambling games, hold player accounts, accept deposits, process withdrawals, or pay out winnings. Our role is to offer impartial reviews, guides, and news to help players make informed decisions.

We do not have access to any player accounts, financial information, or gameplay history from any online gambling brand. Our recommendations are based on our thorough research and analysis of various operators.

We are happy to assist with the following types of inquiries:

• Feedback on Lolly Spins Content: If you have suggestions, corrections, or general feedback regarding our reviews, articles, guides, or any other content on the Lolly Spins website.
• Partnership Opportunities: For potential business collaborations, advertising inquiries, or affiliate program discussions.
• Website Technical Issues: If you encounter any broken links, display problems, or other technical glitches while browsing Lolly Spins.
• General Questions About Online Gambling: We can provide general information and insights into the online gambling industry, but we cannot offer personalized financial or legal advice.

Please send these types of inquiries to our general contact email, which you can find in our website footer.

It is crucial to understand that Lolly Spins cannot assist with issues directly related to your accounts with online casinos or sportsbooks. We are not the operator and have no control over their systems or processes. Therefore, we cannot help with:

• Player account access, login issues, or password resets.
• Verification (KYC) document submissions or status updates.
• Deposits, withdrawals, or payment processing problems.
• Bonus claims, wagering requirements, or bonus disputes.
• Game fairness, technical glitches within a game, or specific game outcomes.
• Complaints about an operator's customer service.
• Any form of financial transaction or account management.

For any of the issues listed above, you must contact the customer support of the specific online casino or sportsbook directly. They are the only entity with access to your account information and the authority to resolve such matters.

As explicitly stated, Lolly Spins does not operate any online casino or sportsbook. We do not hold player accounts, process financial transactions, or manage any aspect of your gameplay with an operator. If you have questions or problems concerning your:

• Casino account (e.g., login, verification, closure)
• Deposits or withdrawals (e.g., pending payments, transaction failures)
• Bonuses, promotions, or free spins (e.g., claiming, wagering, expiry)
• Gameplay (e.g., game fairness, technical issues during a game)
• Responsible gambling tools offered by an operator (e.g., self-exclusion, deposit limits)

You MUST contact the customer support team of the specific online casino or sportsbook where you hold an account. They typically offer live chat, email, and sometimes phone support. Look for the "Support," "Help," or "Contact Us" section on their website. Lolly Spins cannot intervene or provide assistance for these types of issues.

For all legal inquiries pertaining to Lolly Spins, including contractual matters, regulatory compliance, or other legal concerns, please direct your correspondence to our legal department. We kindly request that you provide a clear and concise description of your inquiry, along with any relevant supporting documentation.

Please send all legal communications to: [email protected]

Note that this email is exclusively for legal matters. Inquiries unrelated to legal topics will not receive a response from this address.

Lolly Spins respects the intellectual property rights of others. If you believe that any content published on our website infringes upon your copyright, or if you have a Digital Millennium Copyright Act (DMCA) takedown request, please notify us immediately.

To facilitate a prompt resolution, your notification must include the following information:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material on the Lolly Spins site that is claimed to be infringing, with enough detail to allow us to locate it.
• Your contact information, including your name, address, telephone number, and email address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.

Please send all DMCA and copyright infringement notices to: [email protected]

Lolly Spins is committed to promoting responsible gambling. While we do not offer gambling services ourselves, we strongly encourage all players to gamble responsibly. If you or someone you know is struggling with problem gambling, please seek help from professional organizations.

Here are some recognized resources that can provide support and guidance:

• GamCare (UK-based, offers support via phone and online)
• Gamblers Anonymous (International fellowship)
• National Council on Problem Gambling (US-based)

Remember, setting limits, taking breaks, and recognizing the signs of problem gambling are crucial steps. Lolly Spins supports a healthy and enjoyable gaming environment.

We strive to respond to all legitimate inquiries in a timely manner. Our standard response time for general feedback and partnership inquiries is typically within 2-3 business days. Legal and DMCA requests are prioritized and will be addressed as quickly as possible, usually within 1-2 business days, depending on the complexity of the issue.

Please note that inquiries sent to the incorrect department or those we cannot assist with, as outlined in the "What We Cannot Help With" section, may not receive a direct response or may experience significant delays as we redirect them internally. We appreciate your patience and understanding.